What we built, why it was hard, and what changed
Full write-ups for selected engagements, plus the delivery record behind them. Named where the client has given written permission, described where they have not.
- 66+ systems delivered since 2011
- 16+ domains
- US, India, Japan, Australia, Europe
Written up in full
18 engagements covered in depth: the situation the client was in, the architecture we chose, the judgement call that mattered, and what changed as a result.
MITS Global Consulting
HR letters for 700 staff, generated in seconds instead of hours
350 personnel changes a year meant HR was hand-drafting offer, transfer and exit letters for a 700-person payroll, and every letter was a chance to get a name, date or clause wrong.
MITS Global Consulting
AI-assisted onboarding for a 700-person consulting firm
An IT services organization serving the banking sector was onboarding professionals into a 700-strong workforce through a process that consumed HR time on every single hire.
Atlantic Security International Investigations
Investigation records out of shared drives and into a real system
Investigation records and client data were held in files and folders, which meant no structured client list, no relationships between records, and no controlled access.
Atlantic Security International Investigations
Master data for investigations and administration
Primary investigation records and administrative master data had no single authoritative home, so the same reference data existed in several inconsistent copies.
Briota Technologies
Screening images measured by AI instead of by eye
Paramedical staff marked potential cancer patches on paper images. Counting and measuring those patches by eye is slow, and gives no consistent measure of affected area between reviewers.
A K-12 school nutrition software company, New Jersey
One identity across the whole application estate
Every internal application had its own login. That is a permanent support burden and a standing security exposure, and it gets worse with each new system.
A K-12 school nutrition software company, New Jersey
A campus till that keeps taking payments when the network drops
A point of sale that depends on constant connectivity fails at exactly the wrong moment, and a retry during an outage risks charging a student twice.
A background verification firm, United States
Employee background verification with a single view of status
Corporate background checks were run over email and spreadsheets, so nobody could answer where a given candidate's verification actually stood.
A passenger rail operator
Automated train announcements across a national rail network
Arrival, departure and platform-change announcements were made manually. Information differed between platforms, and at peak times announcements were simply missed.
A defense customer
Live tank levels for naval vessels, replacing manual dipping
Tank level, temperature and pressure were read manually. Readings were inconsistent, slow to collect, and gave no early warning before an overfill.
A government security screening program
Screening software behind X-ray machines at airports, railways and jails
X-ray screening machines displayed an image and nothing more. There was no searchable record of what was scanned, at which location, by which operator.
A law enforcement agency
Officers check a vehicle from the roadside, not over the radio
Vehicle records sat in a back-office system. A field check meant a radio call to someone at a desk and a wait, during which the stop was already over.
A consumer goods company
One analytics view over data that lived in five systems
Decision-relevant data was spread across multiple source systems, so producing a single reliable answer meant reconciling exports by hand before anyone could act on it.
A respiratory diagnostics company, India
Respiratory diagnostics moved out of the clinic
Chronic respiratory conditions were managed on the basis of readings taken only at appointments, which gave physicians an incomplete and out-of-date picture.
An asset management company
Mutual fund investing without the paperwork or the branch visit
Investors and their distributors could not purchase, switch or withdraw from fund schemes without physical forms and a branch, which slowed every transaction and obscured status.
A municipal public health authority, India
City-scale health screening, with a doctor's advice the same day
Field volunteers collected health screening data on paper. By the time it was transcribed and reviewed, the window for useful medical advice had usually passed.
A medical education platform, Australia
Continuing education for specialist doctors, in one place
Specialist doctors keeping up with research and peer discussion were doing it across journals, email threads and conferences, with no single accessible resource.
A government environment department
Species surveys recorded in the field, reported from the web
Taxonomic survey data was written in field notebooks and transcribed later, which delayed reporting and let classification errors through unchecked.
The rest of what we have shipped
The other systems, across 10 domains since 2011. We do not write a full case study for every project, but everything we have delivered is listed here. Clients are named where we hold written permission and described by sector where we do not.
A school transport safety provider
Parents know their child boarded, without calling the school
A school transport safety provider
School transport oversight for administrators
A respiratory diagnostics company, India
Medication adherence for asthma and COPD programmes
A dental imaging equipment manufacturer
X-ray images processed for diagnosis at the chairside
An industrial group occupational health program
A telehealth service stood up during COVID
A pharmaceutical company, India
Medical reps carry the catalogue, the doctor list and the tour plan
A fertility clinic group
Fertility treatment tracked across an entire cycle
A respiratory diagnostics company, India
Daily lung function testing at home, guided by a virtual assistant
A respiratory diagnostics company, India
Personalized asthma and COPD management, with an SOS button
A university health research program
A health diary that reads directly from the device
An educational measurement institute, Japan
Test seats booked across centres without a spreadsheet
A district municipal corporation, India
34 parameters per centre, collected in the field and reported the same week
A K-12 school nutrition software company, New Jersey
Aeries data extraction that runs without anyone watching it
A K-12 school nutrition software company, New Jersey
Student data out of PowerSchool without anyone exporting a CSV
A student wellness provider
Student mental health support that fits in a study break
A transit display manufacturer
One authoring tool for every LED display mode
A driver-services marketplace, India
Verified professional drivers, available on demand
A transit display manufacturer
The display tooling that started the rail practice
A metro rail operator
Metro display content updated by staff, not by a technician
A metro rail operator
Live train information across an entire metro line
A metro rail operator
Passenger information for India's first monorail
A passenger rail operator
Railway staff and passengers can report a fault from the platform
An accounting software company, Japan
QuickBooks-grade accounting, fitted to Japanese practice
An accountancy services firm, India
A qualified accountant, reachable from the app
A catering company, India
Catering menus organized by the occasion people are planning
An electrical hardware distributor, India
Electrical and hardware trade selling online with instant payment
A commercial print enterprise
Print orders, payment and delivery on one B2B platform
A jewelry retailer, India
A jewellery collection visible beyond the shop window
A digital identity startup
A business card that updates after you have handed it over
A personal care brand
A premium soap brand with a checkout that matches the product
An industry trade association, Canada
One platform serving a membership in two languages
A land sales business
Land sales that stop going quiet between departments
A construction equipment operator
Heavy construction plant tracked properly for the first time
An architecture technology provider
Design changes and cost estimates that stay in sync
A sensor technology company
Sensor data at volume, turned into something the business can use
A building management systems provider, India
Explaining building management systems to a commercial buyer
A communications consultancy, India
A PR consultancy's own communication, done properly
An environmental consultancy, India
Five years of continuous maintenance, not a launch and a handover
A senior care facility, India
Families choosing senior care can see what is actually offered
A home fragrance brand, India
A small-batch maker selling direct, with stock under control
A meditation program network, international
Meditation courses delivered consistently to centres worldwide
66 projects in total, including the 18 written up above. Clients are named only where written permission is on record. Several defense and law enforcement engagements are not listed at all.